The book posits and discusses the features of a core control system and its component parts, including: planning, measurement and feedback, evaluation and reward sub-systems.

This book conceptualises the management control concepts, methods and practices used to manage both financial and strategic performance.

This book intends to present and discuss the main challenges that companies interested in servitization strategies have to overcome, with a particular focus on the design of managerial control systems.

This book will help you to improve your business control practices and show you how to better create, implement and assess your own controls.

The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change.

Written by a team of distinguished scholars, this book not only sheds light on the long-neglected phenomenon of organizational control, it also provides important directions for future research.

First published in 1998, this volume of readings provides an overview of the development of the study of Management Control theory over the past 35 years.